Last modified: October 02 2024
These Terms and Conditions ("T&C") govern your access to and use of the websites www.ticketshub.pro and www.ticketshub.in (the "Platforms"), operated by IYYANSOFT TECHNOLOGIES ("we," "us," or "our"), with our registered office located at Plot 30/2, 2nd Street, Officers Colony, Adambakkam, Chennai, Tamil Nadu 600088, India.
By using the Platforms, you ("user," "visitor," "you," or "your") agree to comply with these T&C. If you do not agree, please refrain from using the Platforms.
Tickethub allows event organizers to create and manage events, and participants to purchase tickets. By using the Platforms, you agree to abide by these Terms and Conditions.
The content of the pages on these Platforms is for general information and use only and is subject to change without notice.
We do not provide any warranty or guarantee as to the accuracy, completeness, or suitability of the information and materials found on these Platforms. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies to the fullest extent permitted by law.
Your use of any information or materials on these Platforms is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products, services, or information available through these Platforms meet your specific requirements.
The Platforms contain material that is owned by or licensed to us, including but not limited to the design, layout, look, appearance, and graphics. Reproduction of such material is prohibited, except in accordance with the copyright notice that forms part of these terms and conditions.
All trademarks reproduced on the Platforms, which are not the property of or licensed to us, are acknowledged.
Unauthorized use of the Platforms may give rise to a claim for damages and/or criminal offenses under applicable law.
"Tickethub" refers to the ticket-selling platform operated by [Your Company Name].
"Event Organizer" refers to any individual or entity hosting an event and selling tickets on Tickethub.
"Participant" refers to any individual purchasing a ticket to attend an event hosted on Tickethub.
"Base Fee" refers to the original ticket price set by the Event Organizer.
"Platform Fees" refers to non-refundable charges for services provided by Tickethub, including processing, transaction, and platform usage fees.
By using TicketsHub, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
The Event Organizer is responsible for setting the ticket price and ensuring the accuracy of event details provided on the platform.
Any inquiries, disputes, or concerns regarding the event, including the event schedule, content, and venue, will be handled solely by the Event Organizer.
In the event of cancellation, the Event Organizer agrees to pay a cancellation fee as outlined in Tickethub’s fee schedule.
Refunds for event cancellations will be processed solely at Tickethub's discretion, and any fees associated with the refund will be deducted from the amount refunded to the Participant.
Platform Fees: Tickethub charges non-refundable platform, processing, and transaction fees on top of the Base Fee of each event ticket sold. These fees are detailed below:
Refunds: Tickethub will only refund the Base Fee of the ticket to the Participant, excluding any non-refundable platform, processing, or transaction fees.
In cases where a Participant withdraws from an event, any refund will be processed only after deducting applicable payment gateway and processing fees.
All refund requests for tickets must be initiated by the Event Organizer in compliance with their individual refund policy.
Tickethub will not process any refunds directly unless the Event Organizer fails to act or in cases where the event has been cancelled.
In the event of a cancellation, Tickethub reserves the right to refund the Base Fee to Participants, after deducting non-refundable fees.
In the event that the Event Organizer cancels an event, Tickethub reserves the right to charge a cancellation fee to the Event Organizer.
If the event is canceled by the Organizer, any refunds to Participants will be subject to Tickethub's refund policy, and Tickethub reserves the right to determine the timing and process of refunds.
Tickethub is not responsible for any event cancellations or rescheduling and assumes no liability in such circumstances beyond the services it directly provides.
You agree not to use the Platforms for any unlawful purposes, or in a manner that could damage, disable, overburden, or impair the functionality of the Platforms.
You may not create a link to the Platforms from another website without prior written consent from IYYANSOFT TECHNOLOGIES.
Tickethub only facilitates the sale of tickets for events. We do not engage in the sale or shipment of any physical products to Participants or Event Organizers.
Participants should not expect any physical goods to be shipped as part of their purchase.
Tickethub will collect and remit GST and other applicable taxes in compliance with Indian tax laws. The Event Organizer is responsible for ensuring their compliance with all applicable tax regulations for the events they host.
Tickethub will not be held responsible for any losses, damages, or injuries arising from events hosted on the platform.
Tickethub does not guarantee the success or performance of any event and is not liable for any issues arising between Event Organizers and Participants.
Any disputes between Participants and Event Organizers must be resolved directly between the parties. Tickethub will not mediate such disputes but reserves the right to assist if necessary.
In the event of disputes between Tickethub and any user of the platform, disputes shall be settled in accordance with the laws of Chennai, Tamil Nadu, India and any legal proceedings will take place in Chennai, Tamil Nadu, India.
From time to time, the Platforms may contain links to third-party websites. These links are provided for your convenience to offer additional information. We do not endorse or take responsibility for the content on such third-party websites.
Tickethub reserves the right to update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting to the website. It is the responsibility of users to review these terms periodically.
You agree to indemnify and hold harmless IYYANSOFT TECHNOLOGIES, its directors, officers, employees, and agents from and against all claims, liabilities, damages, losses, or expenses arising out of your use of the Platforms, violation of these Terms and Conditions, or infringement of any intellectual property or other rights.
We are committed to protecting your privacy in accordance with our Privacy Policy, which is an integral part of these Terms and Conditions. Your use of the Platforms and services constitutes consent to the collection and use of your data as outlined in the Privacy Policy.
Tickethub reserves the right to terminate or suspend access to its services at its discretion, without prior notice, for reasons including but not limited to violation of these terms, legal requirements, or fraudulent activities.