Privacy Policy

Last modified: October 02 2024

Welcome to TicketsHub!

IYYANSOFT TECHNOLOGIES (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our platforms, www.ticketshub.pro and www.ticketshub.in ("Platforms"). By using our Platforms, you consent to the data practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Contact number
  • Billing and payment information
  • Any additional details that you provide when you register or purchase tickets

Event Organizer Information

  • Event details such as event name, description, date, location, and venue
  • Information related to ticket sales and pricing
  • Other event-related information provided by Event Organizers

Usage Data

We automatically collect information related to your usage of the Platforms, such as IP address, browser type, operating system, device type, and browsing activity through cookies and other tracking technologies.

How We Use Your Information

We use the data we collect to:

  • Facilitate and manage your ticket purchases
  • Provide support and resolve issues related to ticket purchases or event information
  • Improve and personalize your experience on the Platforms
  • Process payments and transactions securely
  • Send you transactional and support-related communications
  • Ensure compliance with legal obligations and protect the integrity of our Platforms

Information Collected by Event Organizers

Responsibility for Event Information

Event Organizers are solely responsible for the accuracy, completeness, and legality of the event details they provide, including the event name, description, date, location, and venue.

Information Collection by Event Organizers

Event Organizers may collect personal information from attendees during event registration or ticket purchases. Tickethub is not responsible for the collection, use, or storage of such information by Event Organizers. We recommend that users carefully review the privacy policies and practices of the Event Organizers before providing any personal information.

Misuse of Information by Event Organizers

Tickethub disclaims any responsibility for misuse, unauthorized disclosure, or illegal use of personal data by Event Organizers. Users should take appropriate precautions when sharing personal information with Event Organizers.

Marketing and Communication by Event Organizers

Organizer-Triggered Communications

Event Organizers may send marketing, promotional, or transactional emails directly to event attendees. Tickethub is not responsible for these communications or their content.

Opt-Out from Event Organizer Communications

If you wish to stop receiving marketing or promotional emails from an Event Organizer, you must contact the Event Organizer directly or follow the unsubscribe instructions provided in their emails.

Sharing of Information

We may share your information in the following ways:

Service Providers

We may share your information with third-party service providers that perform services on our behalf, such as payment processing, email services, or IT support.

Event Organizers

When you register for an event or purchase tickets, your personal information will be shared with the Event Organizer for the purpose of managing the event.

Legal Compliance

We may disclose your personal information if required by law, court order, or in response to a request by a government authority.

Data Security

We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include encryption, secure payment processing, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Retention of Data

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying legal, accounting, or reporting obligations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of the Platforms.

Our Platforms may contain links to third-party websites or services. This Privacy Policy does not apply to such third-party websites, and we encourage you to review the privacy policies of those third parties before providing any personal information.

Children’s Privacy

Our Platforms are not directed toward individuals under the age of 18. We do not knowingly collect personal data from minors without appropriate parental consent. If we discover that a minor has provided us with personal data without consent, we will take steps to delete it.

Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to your personal data and ask for a copy.
  • Correction: You can request correction of inaccurate or incomplete personal data.
  • Deletion: You can request deletion of your personal data where there is no legitimate reason for us to retain it.
  • Objection: You can object to the processing of your personal data in certain situations, such as for direct marketing purposes.

If you wish to exercise any of these rights, please contact us at [Insert Contact Email].

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated. Continued use of the Platforms after such changes constitutes acceptance of the updated policy.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising in connection with this policy will be subject to the jurisdiction of the courts in Chennai, Tamil Nadu.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

IYYANSOFT TECHNOLOGIES
Plot 30/2, 2nd Street, Officers Colony, Adambakkam, Chennai, Tamil Nadu 600088
Email: iyyansoft@gmail.com
Phone: +91 99440 85762